We’d been researching residential solar for years and were so put off by the scare stories we heard from others based on their experiences. Systems priced way high, getting jerked around on scheduling, systems not being turned on correctly for months, systems that were under-powered for the home. Not to mention all the hard-selling salespeople who refused to discuss anything outside of an in-home “consultation”.
Last spring, with electric rates getting so high and time running out on the NEM 2.0 plan, we got a recommendation from a trusted friend who told us about Jordan Shaw. We called Jordan and found him to be very professional and friendly. When I resisted the in-home sales meeting, he suggested a remote meeting, which we scheduled. His presentation was very complete and he was able to answer all our questions. Since he had our electric bill, he was able to calculate our needs, as well as take into consideration future needs, such as addition of a pool heater and EV.
Shaw’s estimate was very competitive with most of the others we had received and better than the rest. He worked to set an install date that best fit our schedule and assigned a project manager who saw us through every little detail and kept the lines of communication open. The installation took a couple of days, including dismantling of a thermal pool heater. The installers were also very professional and friendly and kept us informed about their progress. They left the work space as neat as they found it. They even send one of their reps to your house to meet the city inspector for the final inspection to make sure everything goes well.
I can’t believe we dreaded this project for years, anticipating all the kinds of problems we had heard about from others. But our solar project could not have gone more smoothly, thanks to Jordan and his crew! Our solar project was a trouble-free experience and we’re grateful to have gotten connected with Jordan Shaw and his team!