Lou helped me recently when I was moving and needed a box spring right away! He made some recommendations and found exactly what I needed and I was able to pick it up the same day! Perfect! I have gotten all my mattresses from him because he is always so helpful. We needed two mattresses for our kids when they both needed queen beds, he answered our questions, gave us comparisons so we were able to make an informed decision on what worked best for us! Both kids loved their new mattresses! I have been shopping with Lou for years and of course my next mattress will be picked out with his help! Thanks Lou!