Let’s talk about Amy in printing services!! Yes that is her name! First time I encountered her rudeness, I was empathetic thinking she must be having a bad day. This time, she was short and told me unless I have a document on a flash drive, I can go back to the office and send it and get a work order and would be called when ready.
Really? Drive a half an hour to print one piece of paper on large format? She is the rudest person in that store and I let her know it. Every other person that has ever helped me there is beyond kind and helpful. I am in that store often. I ended up printing the document myself without ANY assistance from Amy and going forward I will never use the print service desk when she is there. I saw her tell another customer to go scan something at the printer and follow the instructions. What if that person couldn’t read or didn’t know how to scan a code? Maybe offer to walk the 2 feet and explain or assist? Amy does not belong behind a customer service counter, bottom line. If I treated people the way she does in a business setting, I would be unemployed in two seconds.
Now the ladies at the cashier desk are amazing and always kind and quick with a smile!
