Kim Lockman24 days agoFrom
I had questions about an app on my phone and Elaina was quick to help me. I appreciated her patience and excellent customer service. She also showed me a camera security system and was very thorough and knowledgeable about the product. I plan to return to her when I am ready to make a purchase. I found her to be both very professional and very personable. Overall I had a really great experience with T-Mobile.
J Mitchell24 days agoFrom
Some of these Stores are not always friendly and it can feel like your getting pushed into buying phones and then once you buy a phone there done with you. This place is not like that. I went here to get something looked at on my phone this tmobile scratched my phone I only had for 2 1/2 weeks. When I called the manager the next day he worked with me to get a warranty return and replaced my phone. Everything went smoothe here and I got my phone replaced I am thankful for such great customer service I recommend if you ever have a problem even from another tmobile that you come to this one and they will help you out.
Chase Waterman24 days agoFrom
Employees lied to us in order to sell us a phone. When I went back with issues, they lied again and set us up with a 1 month discount. Then my bill shot up the following month!
