Ashu Dave10 days agoFrom
Nice deals going on right now.
Very supportive staff.
Shannaconda10 days agoFrom
I’ve avoided this store for about a year because they kept ordering the wrong screen protector for me and I just gave up. I finally came in for a new phone and received outstanding assistance from Eddie, Hai and Lupe. They ensured everything was taken care of before I walked out the door, from file transfers to the required accessories. They made sure I was in and out there within a timely manner, and more importantly that I wouldn’t have to come back. They didn’t try to upsell anything unnecessary, they listened to why I was getting a new phone, why I wanted the phone I came in for and tailored their sales approach based off of my specific needs. They did rave about the products they stand by, which might be because they are commission (?) but it was not in an annoying/unwelcome way and they genuinely seem passionate about the products they recommended. Very professional. It was a refreshing experience. I hope their supervisors check these reviews because these three deserve recognition/compensation for redeeming my opinion of this company, not that my opinion matters, but I’m sure I’m not the only one that appreciated their customer service.
cathy ponds10 days agoFrom
I would like to give a shout out to the T-mobile Ridgecrest CA Team. I most recently changed providers. I went into the store with a certain phone in mind to buy, but they assisted me with purchasing the most beneficial phone for my personal and business needs. I am not so tech savvy so they explained in details the steps and assisted setting up my new device. They suggested other devices in which I later returned and purchased a camera. My visit is always friendly, informative and kind. Shout out to Hai and J'Nae who were the team members who assisted me. Thank you for being so helpful to assist a older lady.😆
