K1N6 JAMES16 days agoFrom
Great customer service!! They were very knowledgeable and helpful when we went in yesterday. Love that they are animal people and allowed us to have our fur baby with us as we shopped for our new spa. Highly recommend seeing Chet & his staff for all your hot tub needs. Can't wait for our new spa!!
Helen Fu16 days agoFrom
Great customer service all around. We have purchased two hot tubs from Chet. The entire experience from shopping to delivery to set up was always exceptional. They provide excellent customer support.
Highly recommend!!!
david black16 days agoFrom
I conducted a lot of research when choosing the right place to purchase a hot tub. In fact, I even interviewed the four top rated hot tub distributors/retailers in the South Bay area. My findings were that three of four had previously worked for and were trained by Chet, the owner of Hot Tub Warehouse, and of course the fourth interview was Chet at the Hot Tub Warehouse. Chet has been in this industry since the 1970's so he really knows his stuff. He and his staff are extremely knowledgeable and easy to deal with. They are simply 'down to earth, nice people'. They were not pushy at all and didn't try to sell me a particular hot tub that wasn't perfect for me or just 'on sale'. Whenever I called them with any questions about my new hot tub they were eager to help me. Their service is second to none. Periodically, I would and still do call Chet just to thank him for my purchase. This hot tub has literally changed my life. I sleep better, it soothes my muscles and joints, I know longer need skin lotion and of course it is the most relaxing thing I could do for myself after work or play. It has been over two years now and I still use that hot tub at least 5 days or more out of every week and have never had ANY issues with it. ! I couldn't imagine my life without it. I actually ended up buying the same hot tub that Chet uses in his own home, the Marquee.
Main location921 Laurelwood Rd #A Santa Clara California 95054 US(408) 320-1530
