Roberto Contreras13 days agoFrom
Clean. Very nice location
Danial Longer13 days agoFrom
We really enjoy living in the Sumner Townhomes. We would like it a lot better if someone would actually come and make repairs that we've requested. Pmo responds really fast via email but maintenance never ever shows up.
Rachael Clendenin13 days agoFrom
I love the location however the maintenance is severely lacking. Maintenance is incredibly understaffed and request for repairs never gets fixed unless it is an “emergency” and even then it’s not treated as such. I had my hot water heater go out and it took several days before they fixed it and getting them to come on a holiday was a fight because it was considered overtime and the company didn’t want to pay that from what was explained to me. I have asked for simple requests and was told it would be completed by a certain time and it was never met. I followed up with staff and received terrible attitude and they claimed they never said something when in fact they did. So unprofessional in my opinion to basically call me a liar much less to give me attitude immediately for no reason. No one is ever at the local office for assistance. When you call, hardly anyone answers. The location is great. The townhome itself could be better for what you pay I feel it’s a bit overpriced and the employees just lack in many areas all around. Can’t wait to move and buy my own house.
