Rebeccaa month agoFrom
I usually have a good experience at this Ulta but was extremely disappointed by my latest visit. Tons of staff but they were all sitting around gossiping, then when I went to check out there was a younger girl checking me out - she didn’t listen to me and repeatedly asked me questions I had just answered (I got asked if I was using my credit card 5 times) and then proceeded to curse loudly when the system wouldn’t work and couldn’t process my refund correctly. Whole experience was very unprofessional
William Hollidaya month agoFrom
Took my daughter here staff was super friendly it was her first time so they were showing her products and explaining what they do
Carnelian Copergifa month agoFrom
I’ve only shopped here a few times. I do not like to give out my phone number. When prompted by the cashier to give a number, I politely declined. The cashier immediately shifted her demeanor and began telling me, “we don’t sell your data.” I continued to decline. She huffs at me several times and I tell her, “I just don’t feel comfortable giving it out.” And she huffs again and starts to talk over me. This interaction was incredibly off putting. At no point did I do anything besides politely decline giving my phone number. I understand employees may be penalized, but there was no reason for treating me like that while I was attempting to retain my privacy. This entire interaction was on the heels of pressuring a girl younger than I to sign up for the stores credit card. The girl said no multiple times and sounded very uncomfortable. At the end of their interaction, she said “it’s not too late to change your mind.” Apparently no does not mean no to this stores employees.
