Shereba Davis2 months agoFrom
Made an appointment online to speak to a banker and got an email the day before of which banker my appointment was with. The appointment stated that it would be over the phone but what I needed done I know would have required me to come in. I called the bank before my appointment and explained to them my situation and found out that the person I was originally supposed to have my appointment with was not there that day. Mind you I called a few minutes before my “phone” appointment. If I didn’t call I wouldn’t have gotten a call from the bank or from someone else to take the spot of my original banker whom I was supposed to have an appointment with. The only reason I am giving this place one star is because of the lady at the counter and Cody were able to assist me with a very important matter. Thank you to them. The appointment scheduling obviously needs to be fixed though.
Atasia Alderson2 months agoFrom
Bank teller Ana was rude she asked me if I wanted $15 I responded yes “one-five “ to reassure her the amount snaps back at me “ I understand the number $15” if that’s the case why’d you ask. I don’t understand but I just won’t return on top of my almost 10 minute wait for service
Edgar Osorio2 months agoFrom
I’ve been coming to this bank for a while now. Today I was made to show another form of ID to cash my check and they even had to get a manager signature I know they did it because of the way I was dress.
