Mary Clark18 days agoFrom
Yesterday I was not treated as a loyal customer that has been going there for 10 plus years. They made a healthy profit off of me by a $113 dollars. I was rushed, I felt overwhelmed because of the price that I would be paying out of pocket for my prescription due to the fact that I don't have insurance anymore so I was very unsure and not exactly sure what would be the best deal on my prescription so instead of helping me to say money they helped me to pay more money. The manager made me feel terrible treated me unfair as well as made me feel like I should have known it was my fault and there was nothing absolutely that she could do for me.
Rick Puls18 days agoFrom
They change the pharmacy hours without telling any of their patients they just put up a sign in front of the pharmacy they're never able to fill any prescriptions, On time! You get text messages and email saying that prescriptions are ready you go in to pick them up and they don't have them ready. I have been out of a medication that I've been trying to get from them for 3 days. I'm done with this Pharmacy I will have my doctor send my prescription somewhere else.
Frank Brown18 days agoFrom
The pharmacy service, their app and communication is poor. Many times the location is closed. Messages are sent that say to call but the site is closed. I wouldn’t use the site specifically ever. Walgreens also needs to get their app and communication figured out and stop confusing people. I know times are hard but medications are crucial for many individuals health. I understand they have a lot of hoops to jump through with insurance and all but it isn’t helpful to the consumer how they are currently operating. I also contacted corporate and they passed me off like my concerns wasn’t theirs. Sad