Came here to pick up some items in the beauty department with my girlfriend and it was a complete disaster!
I can understand if the area has low inventory, but this has been ransacked and with the mix of open and used products was unbelievable. Very unhygienic.
She found some lashes she needs to pick up, but they’re locked with a security key so you need an associate to unlock them for you. After finally tracking down someone they paged for another person to come unlock it, twice. We waited 10 minutes and no one bothered to show.
I honestly would not recommend coming to this location for their beauty section is was a mess.
I was looking to do a stock check on one item and one employee told me to go to cash , Cash told me to go to customer service. Customer service manager told me they can’t help to do a stock check for an item that is sold and shipped by Walmart and started telling me to go away.
How can someone be a customer service manager and be rude to people . Walmart needs to hire the right people who know what they are doing and how to deal with people .
This incident happened at 14:30 PM EST on July 31st . Really disappointed with the customer service Customer service Manager Name was Sujal
