Walmart Supercentre

Primary Location

Main location5143 Canoe Pass Wy Delta British Columbia V4M 0B2 CA+1 778-783-5380

Amenities

Payments

Credit cardsDebit cardsNFC mobile payments

Service options

DeliveryOnsite servicesIn-store shoppingIn-store pickupCurbside pickupSame-day delivery

Amenities

Wi-FiRestroom

Accessibility

Wheelchair accessible entranceWheelchair accessible restroomWheelchair accessible parking lot

Offerings

Passport photos

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Customer Reviews

1.0

1 Review

D Ahlma month ago

From

Self check outs are always filthy, have your employees wipe them down every 30 minutes...take a break from staring at their cell phones. Saw about a eleven year old boy sitting on the self check out table where people place their food, not one employee said anything, totally gross. Every weekend the store is picked clean of essentials from people who shop from outside the area, which I get, but it becomes annoying if you live in the area. Watch the expiry dates on items you pick off the shelves, one time I purchased Cheez whiz, when I unpacked the groceries when I got home I discovered it was already

expired by a month. This store is always dirty, be it the floor, the windows, the aisles and the checkouts. Many times a lineup has formed at the self checkout yet only three of the sixteen checkouts are open. Time for some new management in my opinion.

0 Likes

Catherine Liua month ago

From

oct 5 at walmart store#1181 Canoe Pass Way. Item rang in as $4.88 at the self check out register but the exact brand, size, and item in the weekly flyer states it was $2.88. Supervisor, Bhuvak A, refused to even acknowledge the flyer price despite me showing it to her and asking her to read it. She refused to even look at the flyer! i went to supervisor in customer service counter and the supervisor there was very kind, calm, and professional and acknowledged the flyer price and my item is identical so honored the sale price. During my convo with the new customer service supervisor, Bhuvak interrupted our convo at least 3 or 4 times in her MOTHER TONGUE to the other supervisor speaking poorly of me when i am standing right there. the other supervisor even calmed Bhuvak down 3 or 4 times for her to be quiet. Is it professional and appropriate for employees to be speaking in their own mother tongue when customers are right infront of them and for Bhuvak to berate the customer infront of other customers. Bhuvak needs ore customer service as she is young and needs to know HOW to de-escalate a situation iso escalating it like she did. When i returned home, it dawned on me that perhaps she cannot read or even read English for that matter??!! because otherwise why would she not even look at the flyer when it said FAT FREE ....AT any management level, there needs to be professionalism and appropriate customer service which Bhuvak lacked. Have written letter and emails to store manager and head office regarding Bhuvak's unprofessionalism and incompetency.

0 Likes

Allen Martina month ago

From

This Store is getting worse all the time when it comes to customer service and professionalism. They do absolutely nothing to improve no matter how much negative feedback you give them. I guess working minimum wage is an excuse to do your job poorly.

0 Likes