W C2 months agoFrom
Waited in drive through for over 45 mins with only one car in front of me. Lobby not open, No explanations, no signs. The worst customer service experience when I finally got to the window by teller, Natasha, who seemed to think this was ok. This is not the first time experiencing horrible service at this location. Certainly time to consider an alternative bank.
Tamara Tobler2 months agoFrom
Left literally 3 messages trying to open account for my son, never got called back. Tried to deposit at the ATM, wasn’t working. They never answer their phone and you have to wait weeks to get an appointment for things any teller should be able to do. No banker could show me how to send money internationally. I am literally shocked they are still in business.
Jason Oberholtzer2 months agoFrom
I sincerely hope this location improves since it’s the location closest to my home. Poor service and long waits (even when it’s not busy) have been consistent.
