Bank
UnclaimedWells Fargo Bank
00 Likes
Primary Location
Amenities
Offerings
Cash advance
Accessibility
Wheelchair accessible entranceWheelchair accessible parking lot
I live in Des Moines and I have use this bank for so long with no problem and the people are nice all the time,but today Saturday 12/10/2016 I went in to get money order and the lady that helped me ask for what I need today,so I told her that I needed a money order for $1179.46 and without checking my account to see if my account is eligible for free money order, she assumed I don't get it free and she told me that that amount is to big and there is a charge. So she suggested I get a cashiers check she then proceeds the transaction then found out that I do get free money order and cashiers check. I wanted a money order and I knew that it was free for me I have been getting them for free. But she had already printed out the cashiers check. So instead of printing out a money order that I wanted she told me that they (landlord) Would accept it. How does she know. This is the first time I came in this bank and I felt judged in other words I had a terrible experience today. Not only that she assumed I don't get it free but she also gave me the cashiers check, I wanted a money order. She was not professional she should've checked my account before saying i don't get them for free. She never apologized oh and by the way I have been a wells Fargo customer for over 10 years.
The worst experience ever! Working hard for my money but wasn't able to withdraw or deposit in to my account! Had to prove that I am working for it! And the most interesting thing was before I found was going on,,Wells Fargo at 3.30 in the morning emailed me that my account will be closed in 14 days! Well done! Of course I don't have millions in the account, wondering if it will be a different way of approaching 🤔 I had friends who did had bad experience with Wells Fargo, now I do too!
