What a terrible experience I had with Noel, Blake, and White Glove Property Management from 02/19/2024 to 04/22/2024. Blake was so nice, polite, patient, and professional before I signed up. However, they delayed the roof leak repair for over two months. They quoted me $4,000 to replace the window box for the roof leak and claimed the entry door was not an exterior door. When I refused to approve the $4,000 repair, Noel yelled at me loudly.
Then, They started doing numerous repairs without my approval. They tarped the roof for $650, sealed a window for $500, and conducted a water test that was quoted at $1,500 but charged me $600 after I refused to approve it. They replaced a sliding door roller for $550 and repeatedly delayed the HOA roofers' repair appointment. Then, they did a mold test for $1,215 without my approval. Eventually, they canceled the contract after I pressured me to pay 💰 $1,500 for remediation, without rendering the service and refused to refund me.
I reported them to the Department of Real Estate and will file a lawsuit against White Glove Management. I earned from DRE website that White Glove was cited in 2016. Blake is a licensed real estate agent, but Noel is not. She never answers phone calls, is a terrible person, and is extremely rude. I would not recommend them to anyone. stay away from this company!