WSS | Gotobiz

Primary Location

Main location3849 Chicago Ave Riverside California 92507 US(951) 425-5122

Footwear chain with a range of options for adults & kids, including cleats, sneakers & dress shoes.

Amenities

Payments

Credit cardsDebit cardsNFC mobile payments

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lot

Planning

Quick visit

Service options

In-store shoppingIn-store pickup

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Customer Reviews

1.5

2 Reviews

Lizz Espino13 hours ago

From

As a retail manager myself I rate a business based on their customer service. I've been coming to this wss since it's opened and always encountered friendly staff, however when encountered the manager Zita (she was ringing me out) she didn't acknowledge me. I thought maybe she was having a bad day, a couple of days later I come in and she doesn't even look up from the screen. Not a simple "hi, did you find everything okay?" Or a "Hi! How are you?" "Thank you, enjoy the rest of your day" Not even a smile. Very poor customer service skills from a manager.

0 Likes

Bryanna Perryman13 hours ago

From

Poor customer service , called about my order placed online . First girl said she didn’t have anything with my order number then I asked could they look it up by name she said no at first but then started naming names of orders which mine was there !! I said we’re you guys not gonna let me know my order was ready ? To top it off my crocs I orders for my son was out of stock an I did not know that until I had to call them … the whole process was wack an not customer friendly . I even asked if I can at least get a different color they told me no … will not be goin back here

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Marisol13 hours ago

From

Liked coming to this location cause it's near my home but horrible customer service, was waiting in line to pay and 3 workers just talking behind the counter for a good while until 1 acknowledge us. Charged us and didn't say 1 word the whole time. Kinda awkward and uncomfortable, from now on I'll go to a diff location

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