Minh Luu2 months agoFrom
Thankful for the free charging but I know they're intentionally not fixing one of the broken chargers. They let it sit broken until both are down before they fix it
sarah t4 months agoFrom
Applied for discount program due to hardship back in june and amp did a terrible job was following up on missing documents. It took weeks to hear anything back. They called me once in july, august and September. Then closed application with out informing me. When my mental health finally improved and i had the bandwidth i called to follow up and the team at amp was very unaccommodating about my situation and told me to reapply cause its “outdated” info now even though it is the same. Csr Wayne even implied that since i was able to pay my full bill during that time i didn’t need the program which is highly offensive and frankly terrible customer service. I am dumbfounded how these people still have jobs
Nina Mark6 months agoFrom
I was there to get my account verification because I need it for school as a utility bill I just started an account with this company but the old lady Keren on the front desk was so rude and she even told me to go at end of the line but i was first she was kind of recites I really controlled myself because I have answers for that kind of people .”” Don’t be like keren. Keren is mean and doesn’t know what she’s doing because she is going to be in trouble if next time happens
Main location2000 Grand St Alameda California 94501 US(510) 748-3900Loading...
