Rayanna Villanuevaa month agoFrom
Great company and great service! ! My sister and I happened to find ourselves stranded with a broken down vehicle a couple weeks back, so glad our insurance got in contact with Castellano’s Towing , they were so nice , so professional, so quick! The driver even went as far as pushing our vehicle into the garage and gave us insight as to what caused our break down. The drivers name was Erik, what a nice young man.
Beth Tymicka month agoFrom
I can fully recommend Castellano's Towing. On 12/28/2023 at approx. 8PM we were driving south on Sanderson. A northbound vehicle made a high speed U-Turn in front of us (he was avoiding another vehicle that cut him off). Our Wheelchair Van was damaged severely on the passenger side front corner. The police called for a tow and Castellano's showed up. Eric, the owner, responded to the call. Eric took over management from his dad a couple years ago, and I have never met a more outstanding young man. Customer service flows through this man's veins. He was able to assist my wheelchair bound husband into the tow truck and take him home, it got a ride from a Hemet Police officer. Eric then helped my husband exit the truck ( bodily lift him down) and then proceeded to help me empty our personal belongings out of our vehicle before towing it away to the lot. Castallano's was then in contact with our insurance early the following day to facilitate the insurance company's retrieval of the vehicle. (10 Stars out of 5 for Castellano's).
Dawn La month agoFrom
I was in a predicament. My car broke down in a parking lot and the starter went out and this company here had the best price quote for me and they were reliable and very quick to the location of where my car was. The driver ,Gadi Duran, was very courteous, polite, and friendly as well as, gave me some pointers and tips on how to repair my car. He even tried to get my car to start before I was to have it put on the flatbed to be towed home to save me some money. I would recommend this towing company for anyone at any time very courteous and polite customer service and staff as well as prompt and efficient. Thank you Gadi Duran and the rest of the staff who helped me at Castellano's Towing Service! You guys are great.
