Nhin Nguyen15 days agoFrom
Came in 10/9/22 @ 11:50. My phone was getting a few years old and the screen cracked so we wanted to upgrade but the girl behind the counter was not helpful. We wanted to know the price and specs between the different phones but the girl said its on the phone screens but majority of the phones wouldn't even turn on and she didnt even come to help turn them on amd just stood behind the counter and mumbled. So we ended up leaving. If that was my business I wouldnt hire her.
yung savage steltz15 days agoFrom
Walked in, a girl behind the counter was not welcoming. I said we would like to see about up grades, she said the info is on the screen of the phones most were turned off, she barely looked up from her phone, some wouldn't turn on so I asked do you know anything about the phones she said it's all on the phone screen. Worst customer service ever. We walked out. Not another person was even in the store. Verizon had offered some deals and we wanted to see what cricket cricket would offer as we have been with them for years. Guess Verizon will get our business.
Jim Streitenberger15 days agoFrom
Excellent service from Joseph yesterday to equip me with the new Cricket Ovation....he made it fast, easy and simple. Great customer service!!