I am writing to commend two of your exceptional employees who have truly made a significant impact on my experience at CVS.
Firstly, I would like to acknowledge Pharmacist Esther. She is one of the nicest pharmacists I have ever met. Esther has demonstrated an exceptional understanding when it comes to transferring medications between locations. Her patience in explaining the rules surrounding my prescription, particularly due to its classification, has been invaluable. Additionally, Esther informed me about the CVS app, which has been a tremendous help in tracking my prescriptions and receiving notifications. She consistently follows up as promised, ensuring a seamless and reassuring experience. I would also like to add that she dispensed my medication at the drive through window, is there anything she does not do?
The next individual I would like to highlight is Jennyfer. She brought so much joy and laughter during our phone conversations. My prescription was returned to the shelf because I was on vacation, Jennyfer handled the situation with pleasantness and humor. Upon my visit to the store, she recognized me immediately by my voice! Jennyfer went above and beyond any pharmacy technician I have ever spoken with. Her bubbly and upbeat demeanor truly made my day, and she even remembered details about my recent trip, complimenting me that I looked "nice and relaxed after your trip" . Her enthusiasm and genuine care made me wish I could embody the same spirit in my own workplace.
These two remarkable women have left a lasting impression on me. Their dedication, kindness, and professionalism are outstanding examples of what it means to love what you do. I never write reviews, but I felt compelled to share my positive experiences because of the profound impact Esther and Jennyfer have had on my life.
Thank you for fostering such an incredible team at CVS.
