Melanie Murray17 days agoFrom
More lies from the billing staff. Unfortunately our list of insurance covered dentists in Riverside is extremely short. Dentists and hygienists seem fine but their billing staff are flat out liars and crooks. When Albert worked with us he charged our insurance incorrectly and then did his mistake was due to how “complicated” Delta insurance was. Then the office refused to give us back our money. Imagine a retailer doing that! Nope we will keep your money. Delta had to step in and ended up refunding us. Again different billing lady, she lied and said their office doesn’t do pre authorizations (lie), and they only offered the most expensive porcelain on porcelain crown option. I think my next step is filing complaints with insurance company and possibly the state board if dentistry.
Jason Temple17 days agoFrom
Love this place. Some dental practices feel like a hustle. This feels like health care. Happy to have all 5 of my family be taken care of here.
Wyatt Padgett17 days agoFrom
This team is very comforting and very loving. We came in in a situation that was an emergency for our 10-month-old baby. They acted in complete confidence and made us feel at ease as much as possible. They acted very professionally and treated our baby with love. We couldn’t have asked for a better group of people to take care of our sweet little baby in such a desperate time. May God bless them for their kindness and love. Thank you Dr. Harris, Melissa, and Albert and all the other wonderful helpers 👍