Lisa Becker2 months agoFrom
On Monday 1/8/24 at 11:15 am I arrived at the ER for a concern about my health. I arrived with a really nasty headache and my blood pressure was quite elevated at 180/106. The triage didn't happen for close to an hour, and then following the triage, they did a series of tests; bloodwork, EKG, chest x-ray, CT of my brain, CT of my chest, and lastly was an ultrasound of my leg. I was parked in the side hallway from 11:15 am until 9:45 pm waiting for results from the various tests. I was never offered water which placed me in A position to have to go ask where the Water is located . When I walked through the door from the hall to the main area of the ER, I was greeted by the security man. He told me that I shouldn't be coming through these doors back-and-forth through the door because it's locked for a reason. When I told him I wanted some water he told me they're fountains over in the corner Well, I don't drink out of public fountains because I have IPF And I will not risk getting ill. I turned around to ask if there's a cup anywhere, No one was available to ask. When the doctor came to talk to me at 9:00 pm he told me that they could not find anything wrong and if I needed to talk to my primary care doctor about my blood pressure I need to do that on my own. He told me there was nothing wrong. He did not give me copies of anything. I don't think he had anything to give However, when I went on my patient portal on the 10th it indicated that my coagulation number was high and I ended up calling some of my primary care doctor to ask her what that meant and they said I need to make an appointment with my cardiologist ASAP so I called my cardiologist and I got an appointment for today. My comment includes the fact that they never even talk to me about the fact that this particular number was Out of range. I'd like to know why I'm hoping that I don't have a blood clot However, it would explain my poor health at the moment, and how awful I feel. I honestly think it's unconscionable that they did not talk to me about this before I left and I not gone through my own bloodwork on my own. I would never have known that I need to get this checked out. I've spent the last two days trying to share with anyone who is a manager at Mercy.. That is also been very pleasant. My batting averages zero at this point no one has been available to talk to you about my poor experience.
Ethan Junkersfeld5 months agoFrom
Went there to get my last vaccine for rabies exposure. Every other time went fine. This time we were given discharge paperwork before treatment and somehow got discharged before we even got our vaccine. We sat there from 330pm to 830pm waiting for a vaccine that was never coming with our 2 children for 5 hours. They looked me up in the system and said I was discharged even though I never got my shot. Hopefully this doesn't happen to someone in need of serious help.
Beth D6 months agoFrom
Highly do not recommend. My mother died here. She went an entire night without pain medication after a botched surgical procedure & was then refused X-Rays and CT scans after asking multiple times before her death. We never got an apology or anything from the doctor after the fact. Unfortunately I’ve heard of other patients dying here too from simple procedures or just lack of knowledge about certain diseases or conditions. I’m aware Redding is small, but please find somewhere else to go.
Main location2175 Rosaline Ave Redding California 96001 US(530) 225-6000Loading...
