We just did a major remodel of tearing out our gas fireplace and replacing it with a wood burning one. Quite a laborious process including going up through our second floor onto the roof. Then new mantle and rock work from floor to ceiling. Was a bit nervous on how all of it would progress. All that trepidation was washed away by the most professional, can do employees I’ve had the pleasure doing business with in a very long time. The entire crew from the time we walked in the showroom door through to completion was exemplary. They all will do what ever it takes to follow through with mighty fine customer service. My husband and I are absolutely delighted. We won’t go anyplace else for our fireplace needs. They even provided referrals to wood providers in our area. You can’t burn just any type of wood inside. Thank you to Quality Stoves and Spas!!! Top notch service.