Awful experience every time I go there. Are they getting rid of makeup because they have just weird, bad remnants ever. Snacks? Always empty. Totes? Piled all over the store haphazardly.
And prescriptions? They never have my monthly filled prescription. It is always delayed. I am currently three days out of my meds because two weeks ago I told them to fill them. Apparently my doctor’s license number changed and instead of working proactively and calling her office to clarify or fix the issue, or even let me know so I could do that, they did absolutely nothing. Nothing at all. Then when I tried to call days ago to find out the issue they said her license changed so they’d get it taken care of. And when I called my doctor’s office yesterday to see what was going on, they said rite aid hadn’t called them at all. So more calling on their interminable phone tree and waiting for over 15 minutes to get an answer- I just hung up and went into the store. The clerk said it would be an hour. Well 70 minutes later I got a text saying it was partially filled because surprise! They didn’t have what I needed. I’m so done with this place. One thing after another.
