Libardo Pachecoa month agoFrom
I tried to check in at 2:42pm but they said the room wasn’t ready. I went back 20 minutes later and they said they weren’t sure if the ants had been taken care of or if it still smelled like bug spray. They said there might be another room ready with the water view like the original room I booked. When I got into that room I noticed an ant on the bathroom floor and another crawling on the towels. It also smelled like bug spray. I went back down to the front desk and I got a room without the water view and no ants and bug spray smell. I dropped off the bags and went out. When I returned that evening and went to turn on the TV the remote didn’t work. Front desk sent maintenance and after trying with another remote he left and front desk called to say he couldn’t fix it and offered to move me rooms, but at this point I was tired of it all and just stayed in the room without the water view and the broken tv.
Matthew Barringer3 months agoFrom
Ok 1st off great staff. Great Room.
My truck got broken into in the parking lot. 😒 and then at breakfast another lady told me there was no excuse for me... like out of no where 🤷🏼♂️ I was just trying to get breakfast.. anyhow just didn't feel safe at all and very disappointed that even though I paid for parking and there was security my truck still got broken into...
Iris Saavedra4 months agoFrom
Very clean, quiet which was so important for a nice rest, great view of the San Francisco Bay and city. You can walk by the water, decent amenities. Nice quiet place to be in a metropolitan area and only about 10 mins from Oakland Airport!
