Jennifer Yau's behavior is concerning.
First, she dropped me as a patient for writing a review on Google, unethically (I will be contacting the dental board).
Then, she coached a patient on what to write in a review. Take a look at the review(s) after mine; it's obvious that the doctor and her unethical office instructed a patient on what to say in the review.
The review I specifically am referring to is manipulated and has been used as a tool to manipulate reviews on here to mitigate anything negative, Shaking my head.
Seriously sad on their end. Also, keep in mind that this doctor had bias. Just because she treated certain people well does not mean she gave the same treatment to everyone.
Below is my first review :
I do not like the fact this office is only open 3 days out of the week I have been in extreme pain over how my braces have been tightened and don't think I had to suffer several days before the office reopened. Not sure what doctor does this to a patient but I'm very unhappy over how I have been treated.
How would you like it if you were in pain and it interfered with your week.
I had not planned to leave feedback; however, my discomfort and dissatisfaction compelled me to provide my perspective.
As a patient, I have found the need for comprehensive explanations regarding procedures and what I perceive as unequal attention and care disconcerting.
It is disheartening to note the inconsistency in the level of service provided. I have consistently felt rushed during my visits, and coordinating appointments with the front desk has been challenging.
The culmination of these experiences, coupled with the discomfort caused by my misaligned bite leading to joint pain, has prompted me to share this review.
